1. Introduction

Fast Accounting (“Fast Accounting,” “we,” “us,” or “our”) operates in full compliance with Singapore’s Personal Data Protection Act 2012 (PDPA). We recognize the importance of safeguarding the personal data you entrust to us and are committed to handling it with responsibility, transparency, and care.

Under the PDPA, personal data refers to “data, whether true or not, about an individual who can be identified — (a) from that data; or (b) from that data and other information to which the organization has or is likely to have access.”

This Privacy and Data Protection Policy explains how we collect, use, disclose, and safeguard your personal information when you engage our services or visit our website. By providing your personal data to us, you acknowledge that you have read, understood, and agreed to the terms of this policy.

Fast Accounting reserves the right to update this policy at any time. All revisions will be reflected on this page, and continued use of our services constitutes your acceptance of the updated terms.

2. Collection of Personal Data

We collect only the personal information necessary to provide accounting, bookkeeping, taxation, and corporate compliance services. This may include, but is not limited to:

• Full name
• Identification details (e.g., NRIC, passport, or business registration documents)
• Contact number(s)
• Residential or business address
• Email address
• Financial, tax, or company documents
• Signature and supporting records
• Any other information required by law or government agencies

How We Collect Data

• Direct submission via our website contact forms, email, or WhatsApp
• Phone conversations or in-person meetings
• Correspondence during service delivery or inquiries
• Third-party sources (e.g., government portals, business partners, or publicly available databases)

We may also automatically collect certain non-personal information when you visit our website — such as your IP address, browser type, device information, and pages visited — for analytics and website performance optimization.

Purpose of Collection

• Delivering accounting, corporate secretarial, and tax compliance services
• Responding to inquiries or service requests
• Fulfilling legal and regulatory obligations (e.g., ACRA, IRAS)
• Improving user experience and service quality
• Communicating updates, offers, or policy changes

We do not sell, rent, or share your personal data with unauthorized third parties.

3. Use and Disclosure of Information

Fast Accounting may disclose personal data only when necessary for legitimate business purposes or as required by law. Such disclosures may include:

• Government or regulatory authorities (e.g., ACRA, IRAS)
• Professional advisors (e.g., lawyers, auditors, accountants)
• IT service providers and data management vendors under strict confidentiality agreements
• Subcontractors or consultants assisting in service delivery

All third-party partners are contractually bound to comply with PDPA standards and maintain strict confidentiality. If personal data is transferred outside Singapore (e.g., for cloud storage or processing), we ensure that the receiving party provides a comparable level of data protection in accordance with the PDPA. We will not disclose your personal data for unrelated marketing or commercial purposes without your explicit consent.

4. Retention of Personal Data

In accordance with Section 25 of the PDPA, we retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected;
• Comply with legal, tax, and regulatory obligations; or
• Resolve disputes and enforce contractual rights.

For example, accounting and statutory records are typically retained for seven (7) years as required by ACRA and IRAS. When personal data is no longer required, it will be securely destroyed, anonymized, or permanently deleted.

5. Protection of Personal Data

We maintain strict administrative, physical, and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. Our security controls include:

• Encrypted data storage and secure servers
• Role-based access control
• Regular software and security updates
• Staff confidentiality agreements and data protection training
• Periodic policy reviews and internal audits

While we implement robust measures, no electronic transmission or storage system can be guaranteed as fully secure. You acknowledge that information transmitted over the Internet is done at your own risk.

6. Access, Correction, and Withdrawal of Consent

You may request to access, correct, or withdraw consent for the use of your personal data at any time by contacting us using the details provided below. Upon verification of your identity, we will process your request in accordance with the PDPA and aim to respond within 30 business days. Please note that withdrawing consent may affect our ability to continue providing certain services to you.

7. Cookie Policy

What Are Cookies

Cookies are small text files stored on your device by websites you visit. They help improve website functionality, user experience, and analytics.

How We Use Cookies

• Understand visitor behavior and traffic patterns
• Enhance website navigation and performance
• Remember user preferences and form inputs
• Analyze site usage via Google Analytics or similar tools

Types of Cookies

• Necessary Cookies: Enable essential site operations and security.
• Performance Cookies: Measure website performance and improve usability.
• Functional Cookies: Store user preferences for a more personalized experience.

We do not use cookies to collect personal data unless you voluntarily provide it through web forms.

Managing Cookies

You can accept or reject cookies through your browser settings. However, disabling cookies may limit some site features or affect your browsing experience.

8. Openness and Contact Information

Fast Accounting is committed to transparency in our data handling and privacy practices. For questions, feedback, or data access requests, please contact us:

Fast Accounting

📍 10 Anson Road #13-09 International Plaza, Singapore 079903

📞 Tel: (+65) 8944 3944

📧 Email: contact@fast-accounting.com

9. Policy Review

This Privacy Policy will be reviewed periodically to ensure continued compliance with legal, regulatory, and operational requirements. The latest version will always be published on our website.